Creating Quality Work Requests

Key points

In this lesson, we will talk about the basics of creating quality work requests. At the end of this lesson, I want to take away the following two key points:

• First, the Work Request is the beginning of the Planning Process. By providing quality information upfront, you're going to make life a lot easier for your Planner. And you're going to help them prepare good job plan. 
• And second, you need to provide enough Relevant Information in that Work Request. For sure, it’s the Planner's job to plan the work, but it's not a Planner's job to solve riddles or puzzles. 

What you’ll learn

This lesson is part of the course, PS400: Maintenance Planning & Scheduling For The Frontline. This course is designed specifically for technicians and operators who want to understand how Planning & Scheduling actually works, how it impacts their daily work, and how they can contribute to making the process succeed.

Some of the other things we discuss in the course are:

• How to create quality work requests?
• How is the weekly schedule created and protected?
• The key roles in Maintenance Planning & Scheduling
• How to close out work and the importance of of feedback
• ...and many more!