Reliability Academy

About

Making reliability simple

A practical way for your team to stop firefighting and build a stable, reliable, safer plant, and keep it that way.

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My story

Twenty-five years in the field, the same problem everywhere

Hi, I’m Erik Hupjé, founder of Reliability Academy and author of the Road to Reliability™ Framework.

For more than 25 years I’ve worked in asset management, and specifically maintenance and reliability, across upstream oil & gas and other asset-intensive industries. I’ve worked in the Netherlands, the United Kingdom, the Philippines, Oman, and Australia. And everywhere I went, I saw the same thing.

Teams stuck fighting fires. Good people running from one crisis to the next, with no time to look ahead and fix what keeps breaking. Not because they didn’t care or weren’t capable, but because no one had ever shown them a simpler way.

Here’s the frustrating part. As an industry, we already know how to run a reliable plant. That knowledge just rarely reaches the people who need it most: the maintenance teams doing the work every day.

So I built the Road to Reliability™ Framework, a simple, proven way to stop fighting fires and start building stable, profitable, safer plants. In 2018 I founded Reliability Academy to bring that framework online, accessible anywhere, in the languages your team actually speaks, so your people can learn it, apply it, and own it.

A plant where the culture is strong, the relationships are trusting, and your energy goes into improvement instead of firefighting isn’t a fantasy. It exists. And it’s closer than you think.

Erik Hupjé, founder of Reliability Academy

Track record

The experience behind the training

25+

years in maintenance & reliability

100+

companies served

2,500+

professionals trained

80+

countries

What we believe

Our philosophy

Reliable plants are safer, more profitable, and better places to work, and a force for good in the communities around them. That’s why we do this, and it’s why we run a Scholarship Program that makes our training accessible to maintenance professionals in developing regions.

Simplicity beats complexity

Clear processes and practical tools outperform expensive software and consulting marathons.

Change sticks when teams own it

Reliability should be treated like safety: everyone's responsibility.

Build capability in your own team

Improvements unravel when you rely on outsiders to do the work for you. We train your people to own it.

Success is shared

Reliable plants are more profitable, safer, and better places to work, and a force for good in the communities around them.

How we work

We train. We coach. Then we get out of the way.

We’re not here to keep you dependent on us, or to sell you software you don’t need. Our job is to give your team the skills, tools, and confidence to own reliability themselves, and to sustain it long after the training ends.

So everything we do is built to transfer capability, not create reliance. We train your people. We coach them as they apply it to your plant, your backlog, your real failures, not textbook examples. And you are left with improvements that hold, because your own team built them.

And it isn’t all down to me. Reliability Academy works with a small team of experienced globally distributed reliability specialists and coaches, so the support scales with you, whether you’re training a handful of people or several hundred across multiple sites.

See what working with us looks like

The right fit

Who we're not for

We’re not for everyone, and that’s deliberate.

If you’re a large organisation wanting a fully customised online training program, online probably isn’t the right route. Tailoring digital content to a single client is slow and expensive, and the return rarely justifies the cost. For needs like that we run face-to-face workshops and hybrid programs instead, so get in touch and we’ll point you the right way.

Individual learners are always welcome to sign up. But if there’s no training budget behind it at all, we won’t be the right fit.

Above all, we’re not for anyone who believes reliability has to be complicated. If you’re convinced you need a framework with dozens of elements, or the newest software and technology to get there, we’ll only frustrate each other. We believe world-class reliability comes from getting the basics right, and everything we do is built on that.

Erik Hupjé speaking at MaximoLive

Meet Erik

In case you're wondering who I am

I studied at Delft University of Technology, and I’ve spent more than 25 years managing maintenance and reliability for upstream oil & gas operators and other asset-intensive industries around the world. Since 2017, my family and I have called Australia home.

When I’m not working on reliability, you’ll find me cooking, reading history, or beach fishing in Brisbane. I don’t post much on social media, but if you’d like to talk reliability, or just say hello, get in touch.

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Working proof from the plant floor.

TIP Trailer Services logo

TIP Trailer Services

Trailer rental · 140 workshops

16%

direct
productivity
gain

TIP Trailer Services trained 100 employees from Workshop Managers to Technicians in Maintenance Planning & Scheduling and saw direct workshop productivity increase by 16%, sickness ratio reduced by 33%, and profit increased by 7-figures.

“Today we do exactly what is proposed in the course: a weekly schedule, backlog review and daily planning. Work orders are identified, prioritised, planned.”
Didier Felice, VP Mediterranean Region

Case study 1 / 11: TIP Trailer Services case study

Read the full case study

4.5

/5

feedback rating

from 1,015 verified learners

92%

Rated 4–5★

930 of 1,015 ratings

98%

would recommend

to a peer in the industry

★★★★★

“This course is really informative, with great materials, and Erik is hugely knowledgeable and a real industry expert.”
MR

Mike Rooney

Maintenance & Reliability Manager · United Utilities · United Kingdom

★★★★★

“I came away from this course with a structured approach to planning and scheduling, and real clarity on everyone's roles and responsibilities - especially between the planner and the supervisor.”
FM

Fikile Mahlangu

Reliability Manager · Enstra (Kimberly-Clark) · South Africa

★★★★★

“This course is well made, packed with material and genuinely engaging. The content is relevant and fully applicable - it even gives you the recipe for how to implement it. I've never seen anything like this before.”
FZ

Francisco Zapata

Maintenance Manager · ERCO Worldwide · Chile

★★★★★

“I've already recommended this course - we've enrolled four of our own people, including a senior supervisor and two superintendents, and I've passed it on to a mine I used to work at.”
MB

Michael Buckley

Mill Senior Planner · Equinox Gold · Canada

Stop the firefighting. Start building true reliability.

Get the Road to Reliability Framework and take the first step.

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