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Module 1 — Welcome and Foundations
Coming soonWhat we mean by Leadership & Culture in a reliability context, and how this course is structured.
Online leadership & culture training — coming soon
LC100: Leadership & Culture for Reliability
Build the leadership behaviours and the team culture that make the rest of the Road to Reliability™ framework stick. Without this layer, planning, preventive maintenance, and defect elimination decay back into reactive habits within months.
What you will learn
What LC100 will cover
The LC100 Leadership & Culture course is in development. It teaches the leadership behaviours, team rituals, and management routines that turn the technical disciplines of the Road to Reliability™ framework into a durable way of working.
You will learn what good looks like from the perspective of an operating site — and the practical tools to move your own team in that direction without resorting to motivational poster culture.
Topics we’ll cover include:
What a Reliability Culture Actually Looks Like
A concrete description of the day-to-day behaviours and decision patterns you see in high-reliability operating sites — and the ones you stop seeing.
The Leadership Behaviours That Move the Culture
The specific behaviours — what leaders pay attention to, what they tolerate, what they coach — that compound into culture change over months, not years.
Setting the Right Operating Routines
Daily and weekly routines — short interval control, planning meetings, defect reviews — that build the muscle memory of a proactive operation.
Choosing the KPIs That Drive the Right Behaviour
Why most maintenance KPIs reinforce reactive behaviour, and the small set of leading indicators that actually pull the organisation forward.
Managing the Change When You Take This Back to Site
Practical change-management tools for the predictable resistance and backsliding you will encounter. We use the same approach we apply in client engagements.
The full curriculum, pricing, and launch date will be announced ahead of the public release. Subscribe to the launch list to get the announcement first and qualify for early-cohort pricing.
Curriculum
Course structure (draft)
The LC100 module outline is being finalised. The order and titles below reflect the current draft and will change before launch — they are placeholders, not commitments.
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Module 2 — The Behaviours of a Reliability Culture
Coming soonWhat good looks like on the floor, in meetings, and in management decisions.
03
Module 3 — Leadership Routines and Rituals
Coming soonThe short-interval and weekly routines that build proactive habits.
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Module 4 — KPIs and Goal-setting That Move Behaviour
Coming soonChoosing leading indicators and setting goals that reinforce the right work.
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Module 5 — Coaching Frontline Supervisors
Coming soonThe practical coaching moves that develop the leadership layer reliability cultures depend on.
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Module 6 — Driving and Sustaining Change
Coming soonA change-management playbook for the predictable resistance and backsliding.
Included
What will be included
- Full self-paced video course (final length to be announced)
- Downloadable slides, transcripts, and audio for every lesson
- Templates for routines, KPIs, and coaching conversations
- Certificate of completion (PDF)
- SMRP recertification credits
- Lifetime access to course updates
- Bi-weekly live Q&A with Erik for as long as you’re enrolled
Meet your teacher
Erik Hupjé
My passion is for continuous improvement and keeping things simple. Through the Reliability Academy, I help Maintenance & Reliability professionals around the globe – people like yourself – improve their plant’s reliability and their organisation’s bottom line.
I am a Certified Maintenance & Reliability Practitioner (CMRP), Certified Reliability Leader (CRL), Certified Asset Management Assessor (CAMA) and a Chartered Professional Engineer (CPEng).
But those are just credentials, it is my industry experience and practical approach to the topics I teach that our students and clients appreciate the most.
Coming soon
LC100 launches soon
Add yourself to the launch list to be the first to hear when the course goes live, see the final curriculum, and qualify for early-cohort pricing.
FAQs
LC100 FAQs
A specific launch date hasn’t been announced. The course is in development and we will email everyone on the launch list before it goes public.
Yes — we plan to offer the first cohort a launch-pricing discount. Details will be in the launch announcement.
No. LC100 is designed to stand on its own. That said, leaders who have been through PS100 or PM100 tend to find it easier to translate the leadership lessons into specific routines for their teams, because they already have a shared technical vocabulary.
Maintenance and Operations leaders — from frontline supervisors through to plant managers — who want their site to operate proactively and have realised that without a leadership and culture layer, the technical work does not stick.
The SMRP discontinued their Approved Education Provider program in 2020 so we can’t market new courses as accredited. We design the content to the same standards we held during accreditation. The course can be used for credit hours towards ongoing professional development.