See where your site sits on the reliability culture ladder

This tool is for maintenance and plant managers, superintendents and improvement leads: anyone whose improvement effort keeps running into "we've always done it this way". Use it when technical improvements keep sliding back to the old ways within months and you want to understand why, when you're planning an improvement program and need a baseline read on how your culture will receive it, or when you want a structured way to talk about culture with your leadership team, beyond gut feel.

• Read the ladder guide, then complete the assessment tool yourself first. It takes one honest read.
• Then have your leadership team and a few frontline people do the same, independently.
• Compare placements. The gap between where managers and technicians place the site is usually the most valuable finding.
• Agree on your current rung and pick one behaviour from the next rung to work on. One at a time.